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APEX EXPO 2016: Education Day in Infographics

APEX Insight: If a picture is worth a thousand words, then an infographic is worth at least a million! When Chris Noessel, global design practice manager, Travel and Transportation, IBM, wasn’t presenting on artificial intelligence during APEX EXPO Education Day, he was sketching notes. Scroll down to see his eloquent real-time renderings of some of the […]

APEX EXPO 2016 Roars in Singapore With Record Attendance

APEX Insight: More than 2,400 industry professionals and thought leaders gathered in Singapore to help shape the future airline passenger experience at the most well-attended APEX EXPO ever. APEX EXPO started off with a bang as industry professionals and thought leaders were welcomed on the tradeshow floor of the most well-attended #APEXEXPO ever by the beat a traditional […]

APEX EXPO 2016: #APEXPOTD Photo Contest Winners

During last week’s APEX EXPO in Singapore, APEX Media invited AvGeek photographers to post aviation- or Singapore-themed photos on Instagram and Twitter. Aviation photographer and #APEXPOTD contest judge Laird Kay chose the three photos below from more than 100 submissions. Congratulations to the winners! Continue to post photos using #APEXPOTD for the chance to be featured in the “Photo of the Day” section […]

Top News From APEX EXPO 2016

Thousands of aviation professionals were in attendance at APEX EXPO 2016, the only event exclusive to experts and decision-makers committed to elevating the airline passenger experience. APEX Media was on-site in Singapore last week, covering the latest in passenger experience news. Here are the top headlines from the four-day event. Starting Up: APEX and TripIt Partner for Official Airline […]

Your Votes Are In: APEX EXPO 2016 Social Poll Results

Last week, APEX EXPO delegates descended upon Singapore’s Marina Bay Sands for four jam-packed days of education and awards presentations, trade show floor roving and rooftop-event hopping. In case you missed it, in the social sphere APEX Media polled Twitter on some of the event’s buzzworthy topics. Here are the results: What do you think will […]

APEX EXPO 2016 Education Day: Industry Innovations

APEX Insight: Education Day’s Track D sessions provided audience members with insight into two major industry innovations. The first, IATA’s NDC, will provide passengers with a more transparent retail experience. The second, FTE’s “Onboard Connectivity 2025 Think Tank”, explores how airlines can harness the possibilities provided by advances in the connectivity landscape. IATA’s New Distribution Capability […]

APEX EXPO 2016 Education Day: Tracking Technologies

APEX Insight: Education Day’s Track C speakers captivated their audience with a look at new and emerging technologies that are, or will soon be, revolutionizing the airline passenger experience. New Guidelines for Personal Electronic Devices on Board The European Organization for Civil Aviation Equipment (EUROCAE) and Radio Technical Commission for Aeronautics (RTCA) founded a joint […]

APEX EXPO 2016 Education Day: Content Is King

APEX Insight: From discussing the accessibility of in-flight content to exploring strategies for providing customer care through social media platforms, Education Day’s Track B sessions covered a lot of ground – all while proving that content really is king. Closed Captioning Regulations and How It Impacts You Russ Lemieux presented on the latest updates from […]

APEX EXPO 2016 Education Day: Strategies and Insights

APEX Insight: Education Day’s Track A sessions offered insight into optimizing the passenger experience through product differentiation, cabin innovation, the introduction of agentive technology and more. Customer Experience Strategies and Insights “People are our brand,” said Ryanne Van Der Eijk. As senior vice-president, Customer Experience for KLM Royal Dutch Airlines, she helped redefine KLM’s approach to […]

Countdown to APEX EXPO 2016: Korean Air’s Dante Dionne Talks Tech, Bots and AI

APEX Insight: As this year’s APEX EXPO fast approaches, APEX Media asks airline passenger experience industry stakeholders to share their anticipated event highlights, their favored industry trends and their Singapore tips. As senior Innovation Technology manager of Korean Air, Dante Dionne leads a team in assessing technology innovations that can be applied to improve the passenger experience. He brings […]

Countdown to APEX EXPO 2016: SmartSky’s Mary Rogozinski on In-Flight Connectivity & the EXPO Community

APEX Insight: As this year’s APEX EXPO, taking place in Singapore from October 24 to 27, fast approaches, APEX Media asks attendees to share their anticipated event highlights, their favored industry trends and their Singapore tips. As the vice-president of Airlines for SmartSky Networks, Mary Rogozinski draws on her 30 years of experience in the passenger […]

Countdown to APEX EXPO 2016: SmartSky’s Mary Rogozinski on In-Flight Connectivity & the EXPO Community

Countdown to APEX EXPO 2016: American’s Megan Worley on Virtual Reality and Going International

APEX Insight: As this year’s APEX EXPO fast approaches, APEX Media asks airline passenger experience industry stakeholders to share their anticipated event highlights, their favored industry trends and their Singapore tips. As program manager for American Airlines’ In-Flight and Admirals Club Entertainment and Connectivity division, Megan Worley is tasked with spearheading the strategy and implementation of in-flight entertainment programs. […]

Countdown to APEX EXPO 2016: Tips and Insights From CEO Joe Leader

APEX Insight: As this year’s APEX EXPO fast approaches, APEX Media asks airline passenger experience industry stakeholders to share their anticipated event highlights, their favored industry trends and their Singapore tips. As CEO of the Airline Passenger Experience Association (APEX), Joe Leader collaborates with members and working groups to improve universal standards, key industry research and regulatory advocacy. A leading […]

Stellar Entertainment to Launch One-Stop Shop IFE App at APEX EXPO 2016

APEX Insight: Content service provider Stellar Entertainment will launch a new in-flight entertainment product called pixL at this year’s APEX EXPO. In addition to providing information like airline release date and availability and handling catalog management and budgets, the web app includes a data analytics portal that informs programming and purchasing decisions. Content service provider Stellar Entertainment announced yesterday […]

APEX EXPO 2016 Set to be Largest Airline PaxEx Trade Show in Asia

The Airline Passenger Experience Association (APEX) announced today that APEX EXPO 2016 will colocate with the Aircraft Interiors Expo Asia (AIX Asia) at the Marina Bay Sands in Singapore Oct 24-27, 2016. The partnership means next year’s four-day event is set to be the largest airline passenger experience tradeshow in Asia. The news follows last month’s announcement […]

APEX EXPO Daily Experience 2016 – Day Three

The APEX EXPO Daily Experience is the official platform for APEX EXPO news. It is produced on site during the three days of the event and distributed to all attendees and exhibitors. For the complete collection of APEX EXPO news, view or download all three dailies, or catch the highlights on apex.aero.

APEX EXPO Daily Experience 2016 – Day Two

APEX EXPO Daily Experience 2016 – Day One

APEX Announces Colocation With FTE for EXPO 2016 in Singapore

In September 2015, APEX’s newly-appointed chief executive officer, Joe Leader, opened the association’s annual general conference with the news that APEX’s regional conference in Singapore would be pushed to coincide with Future Travel Experience’s 2015 Asia Expo. Today, before officially passing the baton to Future Travel Experience for its Asia conference, Leader and Daniel Coleman, founder […]

APEX Aviation Book Review: Alan Joyce & Qantas

By Dr Joe Leader In the vast expanse of aviation literature, few volumes resonate with the power and depth found in Alan Joyce & Qantas, a chronicle of Alan Joyce’s transformative leadership at Qantas. Authored by global aviation luminary Peter Harbison with Derek Sadubin, an incredible leader who long worked by Harbison’s side, this book transcends […]

IFSA EXPO Newcomer Meatless Farm is Hoping to Appeal to Flexitarian Airline Passengers

Meatless Farm made its debut at IFSA EXPO this year showcasing a host of in-flight-ready meatless menu items. There was much talk about sustainability at this week’s IFSA EXPO in Long Beach, California, and Meatless Farm is hoping to become a central part of the conversation. Founded in 2016 in the UK by Danish entrepreneur […]

Inmarsat Celebrates Five Years of GX Aviation at APEX/IFSA EXPO

Inmarsat Aviation is celebrating the fifth anniversary of the entry into service of its GX Aviation in-flight connectivity (IFC) service at the 2021 APEX/IFSA EXPO. Since its launch in 2016, 35 airlines including AirAsia, Air New Zealand, Eurowings, Lufthansa, Philippine Airlines, Qatar Airways, Singapore Airlines and Virgin Atlantic have chosen to install GX Aviation across […]

2021-22 APEX Board of Directors Slate

OFFICERS:President: Andres Castañeda (Aeroméxico)Vice President: Akira Mitsumasu (Japan Airlines)Secretary: Maura Chacko (Spafax) DIRECTORS:Luc Bondar (United Airlines)Perry Cantarutti (Delta Air Lines)Jeffrey Goh (Star Alliance)Job Heimerikx (AirFi)Esdra Lamy (Warner Bros.) PRESIDENT CANDIDATE – Andres Castañeda Andrés CastañedaChief CX and Chief Digital OfficerAeroméxico ‎ Reason for running for the Board of Directors: It will be an honor to serve […]

APEX in Profile: Matthew Blay

Matthew Blay Co-Founder and Director Inadvia With 18 years of experience in the advertising industry, Matthew has a breadth of knowledge across international publishers, digital media platforms and media planning, most recently within the data-driven programmatic sector. In 2016, he co-founded Inadvia, a technology business that has developed what he calls “the world’s foremost programmatic […]

Reversal of IFE Trends Supports APEX Position on Entertainment

The APEX Board of Directors continues to communicate its stance that seatback in-flight entertainment and bring-your-own-device IFE should not be pitted against each other, but rather embraced by airlines depending on their own unique product/marketing strategies. IATA’s latest Global Passenger Survey revealed that a larger share of passengers would rather watch digital in-flight entertainment (IFE) […]

IdeaNova to Demo Virtual Reality In-Flight Entertainment Product at APEX EXPO

APEX Insight: Following IdeaNova’s platform-agnostic technology strategy, INPLAY VR has been designed to work with any virtual reality (VR) headset currently on the market. In its second new product announcement in as many weeks, IdeaNova has launched INPLAY VR, a new extension of the company’s INPLAY line of in-flight entertainment (IFE) products. “Virtual reality viewing […]

APEX ORIGINAL: Netflix Sweetens the Pot for Prospective Airline Partners

Insight: Netflix can, and has, capitalized on the marketing clout of its award-winning original content to generate awareness of airline partners’ investments in next-generation Wi-Fi. But with no plans to cache content onboard, the question of who will pay for all that bandwidth remains. You’d be forgiven for thinking that Netflix, which it boasts 100m+ monthly […]

New Aircraft at PAS & Avianca’s GX Aviation Deal: APEX Daily Experience Week in Review

Here are the most-read stories from this week’s APEX Daily Experience newsletters. To receive breaking passenger experience industry news in your inbox on a daily basis, subscribe here. Dave Davis on the Current State of In-Flight Connectivity and Its Future (Part 1) APEX MEDIA | JUNE 19, 2017 Global Eagle Entertainment’s former chief executive officer, Dave Davis, spoke to APEX Media to […]