Skift Global Forum: Inspiring the Travel Brand Experience

    Skift hosted their inaugural edition of Skift Global Forum yesterday at the Times Center in New York. The day featured a stellar lineup of 25 speakers from all facets of the travel industry and top influencers from travel sector giants such as TripAdvisor, Airbnb, JetBlue, and Lonely Planet. Each speaker took the stage in 15-minute […]

    Customers of Height

    Recent knee defender-spurred reclining incidents are evidence of the fact that airlines, seat designers, and passengers don’t have much wiggle room to work with when it comes to seats in the cabin. In October’s Journey issue, a roundtable of experts discuss comfort in the cabin, tackling the tough issue of accommodating “customers of size.” Not […]

    Modus Apparatus

    In our Journey Issue we explored some of the zanier travel gizmos and gadgets out there for consumers. Here are a few more of the APEX media team’s favorites:  Terri’s Favorites  TOOTHETTES Had to include this one. These are so clinical-looking and swabby, I don’t think I’d want to pull them out in public…but anything […]

      Ahead of Time

      APEX Experience contributor Cameron Watt imagines what the passenger experience journey will be like in one, five and 10 year’s time. Click here for the full story. 

      The Race For Free Wi-Fi

      Dimiter Zahariev, Passenger Experience Development Manager at IATA, said it well at last month’s APEX/IFSA EXPO, “We believe Wi-Fi is the fourth utility after electricity, water and gas.” With public Wi-Fi connections available just about anywhere these days and a reported 10 billion connected devices at any given time, we can’t help but agree. Cafés, restaurants and even public transit systems often offer […]

        Tesla Taxis, Uber and Luxury Rides: Driving the End-to-end Passenger Experience

        Much attention is devoted to aircraft cabins, in-flight entertainment and new technology, all of which is long forgotten when a passenger deplanes and looks for their next ride. How are airports and airlines working with the automobile industry to enhance the “vehicular leg” of a flyer’s end-to-end passenger experience? Luxury Tarmac Transfers American Airlines has […]

          Crystal Cabin Awards Now Open!

          The Crystal Cabin Award Association announced this morning that the application period for the 2015 Cyrstal Cabin Awards is now open! Check out the seven categories available to applicants and who took home the coveted award in 2014: 1. Greener Cabin, Health, Safety & Environment       Winner: DIEHL Aerospace  2. Industrial Design & Visionary Concepts […]

            IFPL Stages Impromptu Search Party at the APEX/IFSA EXPO

            The question on everyone’s lips around the IFPL booth at the 2014 APEX/IFSA EXPO was: “Where’s Geoff?” It became such a popular debate that the IFPL team in Anaheim posted a map in their booth and asked delegates to guess where managing director, Geoff Underwood might be. It was finally revealed that reason for Geoff’s […]

            APEX EXPO Recap with KID Systeme

            On the last day of the APEX/IFSA EXPO, KID Systeme announced the launch of the trial of SKYfi, its wireless in-flight entertainment system, on five of Cebu Pacific Air’s A330 aircraft. They also found out that they’ll soon be able to announce a new deal with an unnamed Gulf carrier. We caught up with Maren […]