Hub and Bespoke

This article originally appeared in The Education Issue of APEX Experience. Hamburg was strongly affected by World War I and completely devastated in Allied bombing raids during World War II. Yet the city, its people, and its economy have subsequently not only persevered but excelled. Today, Hamburg is a municipality of over 1.8 million people (with the purchasing power […]

A Moveable Teach

Keener that I was, I would always get to my Twentieth-Century American Literature class early. In the hallway outside of the lecture room, I’d occupy myself by reading the often boring announcements posted on a bulletin board. One day, several glossy flyers were pinned to the board for the taking, one of them spread fully […]

Making Time Fly With A Little Retail Therapy

Airlines and airports benefit from sales to passengers soothed by some light shopping therapy. In-flight shopping has a measurable feel-good factor, improving passengers’ overall satisfaction with the journey up to 78 percent, as revealed by last year’s APEX passenger satisfaction survey. According to a recent Stanford study, the joy of shopping is contagious. Professor Pedro […]

Icelandair Promises You The Northern Lights

Icelandair is promising its passengers a guaranteed Northern Lights experience. The airline isn’t claiming power over the very heavens – but it offers the next-best thing. The Aurora Borealis looms over Iceland during the dark winters, delighting locals and taking visitors’ breath away. The aurora is the result of solar winds pounding the Earth’s magnetosphere, but […]

Aviation Industry Blooms With The Spring Festival

“Spring Festival holiday is the busiest season for Chinese carriers, which are expected to transport up to 47.52 million passengers during the 40-day ‘Chunyun period,’ an increase of 8 percent over the same period last year,” reports the World Civil Aviation Resource Net (WCARN). The Shanghai Airport Authority indicates that Chinese holiday-makers made more than 3.6 billion […]

Love is in the Air This Valentine’s Day

With Groundhog Day behind us and St Patrick’s Day ahead, it makes sense to celebrate a cheesy holiday in February. Valentine’s Day puts love, roses and chocolates in the minds of some while others grimace and wait for it to end. Airports can be emotional places on the best of days and when matters of […]

JetBlue Bets An Apple Each Way Keeps Customers Happy

JetBlue will become the first US airline to accept Apple Pay„¢ mobile transactions for purchases of in-flight goodies such as snacks and amenities. Starting mid-February, on JetBlue flights from New York to Los Angeles and San Francisco, Apple iPhone® 6, iPhone 6 Plus, and Apple Watch„¢-toting passengers can buy EatUp snack boxes, à la carte […]

46 Years of 747

This article originally appeared in The Education Issue of APEX Experience. The very first Boeing 747 took to the air February 9, 1969, barely four months after the airplane rolled out of its then new factory in Everett, Washington. The prototype, “Queen of the Skies,” was known by her serial number RA001. She was soon joined by additional test […]