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APEX TECH 2026: Air India Embraces Customer-First Transformation Using Inflight Experience
January 30, 2026  | Written by Joshua Kupietzky
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As APEX TECH 2026 came to a close, Air India Vice President CX Strategy and Intelligence Anjali Birla delivered the final keynote, sharing how the airline is using customer insight, technology, and inflight experience to guide one of the most ambitious transformations in global aviation. Speaking with APEX CEO Dr. Joe Leader, Birla outlined how […]

APEX TECH 2026: Edge Caching and Streaming Reshape the Future of Inflight Content
January 28, 2026  | Written by Joshua Kupietzky
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At APEX TECH 2026, the software layer behind in-flight entertainment (IFE) took center stage during a panel moderated by APEX CEO Dr. Joe Leader. The session brought together five industry leaders with different perspectives: Siden Head of Business Development and Partnerships Glenn Gonzales, Safran Senior Director of Passenger Services Clare Josey, Quvia Aviation Product Manager […]

APEX TECH 2026: Inside United’s Approach to In-Flight Engagement with Kinective Media
 | Written by Joshua Kupietzky
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United Airlines opened the second day of APEX TECH at Los Angeles International Airport with a keynote that reframed how in-flight entertainment and connectivity (IFEC) contribute to airline performance. Titled “United’s Kinective Media: Turning Passenger Satisfaction into Major Airline NPS and RASM Increases,“ the session featured APEX CEO Dr. Joe Leader in conversation with United […]

APEX TECH 2026: Delta Air Lines Believes IFEC Strategy is Central to its Growth
January 27, 2026  | Written by Joshua Kupietzky
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During Tuesday’s keynote session at APEX TECH 2026, Delta Air Lines made clear that in-flight connectivity (IFC) and cabin technology are no longer secondary features. Instead, the carrier believes they are central to how it operates, competes, and grows. Speaking with APEX CEO Dr. Joe Leader, Delta Director of Cabin and IFEC Programs Joseph Eddy […]

APEX TECH 2026: How Airlines Are Redefining the Connected Cabin
 | Written by Joshua Kupietzky
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At APEX TECH 2026, the future of in-flight entertainment and connectivity (IFEC) took center stage during a panel moderated by APEX CEO Dr. Joe Leader. The session brought together three airline leaders with different perspectives: Air India Vice President of CX Strategy and Intelligence Anjali Birla, International Airlines Group (IAG) IFEC Strategy, Ops and Performance […]

Riyadh Air Opts for NSG Connectivity On Board Incoming A321neos
 | Written by Stephanie Taylor
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Riyadh Air has selected Neo Space Group (NSG) to provide in-flight connectivity (IFC) services on its incoming Airbus A321neo fleet. The carrier ordered 60 of the type in October 2024. Both Riyadh Air and NSG are part of Saudi Arabia’s Public Investment Fund (PIF), which is the driving force behind the Kingdom’s Vision 2030 initiative […]

APEX TECH 2026: Inside Aeroméxico’s Data-Driven Strategy for IFE, Connectivity, and Personalization
 | Written by Joshua Kupietzky
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Aeroméxico Chief Digital and Customer Experience Officer Andrés Castañeda Ochoa opened APEX TECH 2026 by challenging the industry to rethink how it defines progress in in-flight entertainment and connectivity (IFEC). Speaking to an audience of technology and passenger experience leaders at LAX, Castañeda argued that the next phase of in-flight experience depends on a disciplined […]

How Siden’s Edge Intelligence will Enhance SKYFive Arabia’s A2G In-flight Connectivity
 | Written by Joshua Kupietzky
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Siden has partnered with SKYFive Arabia to combine its onboard caching and edge intelligence with SKYFive’s air-to-ground connectivity network. The partnership brings Siden’s AI-driven caching platform together with SKYFive Arabia’s A2G network to improve streaming performance, reduce bandwidth strain, and support new digital services onboard. Together, the two companies are positioning in-flight connectivity (IFC) as […]

Beyond the Box: How West Entertainment is Re-Engineering the IFEC Ecosystem
January 26, 2026  | Written by Stephanie Taylor
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In-flight entertainment is shedding its skin. Once defined by static catalogues refreshed on a 60-day cycle, the industry is pivoting toward a dynamic, data-driven, and rights-aware content ecosystem. As airlines face the complexity of this new landscape, West Entertainment is positioning itself not just as a content provider, but as a technical bridge between airlines […]