APEX TECH 2024: Day Two Content Panel Sessions, in Brief

The second day of APEX TECH 2024 at the Sheraton Gateway in Los Angeles included three panel discussions centering on in-flight entertainment content. Topics included “AI-assisted Smart Metadata in the Content Delivery Supply Chain” along with Edge Caching and “Optimizing Passenger Journeys with Data.” Below is a round-up of the main points from each of […]

Xia Cai on How Qatar Airways is Establishing the Role of Technology in Hospitality

The second day of APEX TECH opened with a keynote interview between APEX CEO Dr. Joe Leader and SVP Product Development and Design at Qatar Airways Xia Cai. The conversation focused on the importance of creating efficient digital ecosystems that work seamlessly to improve the passenger experience without encroaching on the traditional sense of hospitality […]

The Imperative Convergence Between Loyalty & IFEC, According to Delta’s Ekrem Dimbiloglu

During his keynote speech at APEX TECH, Managing Director of Customer Experience for Delta Studio & Wi-Fi at Delta Air Lines Ekrem Dimbiloglu highlighted the manifold benefits of making Delta SkyMiles membership central to its new Delta Sync in-flight entertainment and connectivity (IFEC) platform.  Dimbiloglu emphasized that by granting free Wi-Fi to SkyMiles members on […]

APEX TECH Panel Preview: Edge Caching in the Content Delivery Supply Chain

APEX TECH, which is taking place at the Sheraton Gateway Los Angeles Hotel from February 28-29, will feature numerous panel discussions concerning the latest technologies in in-flight entertainment and connectivity (IFEC).  On Thursday February 29 from 11:15 AM until 12:30 PM, delegates will be party to a session on “The Integration of IFE & C: […]

Delta’s Ekrem Dimbiloglu Discusses Delta Sync Ahead of APEX TECH Keynote

Ahead of his appearance as a keynote speaker at APEX TECH in Los Angeles from February 28-29, Ekrem Dimbiloglu, Delta Air Lines’ Managing Director of Customer Experience, Delta Studio & Wi-Fi, talks to APEX Insights about the carrier’s groundbreaking reinvention of its in-flight entertainment and connectivity offering. In order to execute such a mammoth transformation […]

Stellar Awards Hub Helps Airlines Source Award-Winning IFE

Stellar Entertainment has launched the Stellar Awards Hub, a free tool for all airlines regardless of their content service provider, that allows them to see which award-winning films and TV shows are available to license in-flight.  The selection – which is updated in real time and contains information like availability dates, distributors, and territory details […]

Valour Explores How the Cloud will Disrupt IFE Content Delivery

In the 2024 edition of its “The Future of In-Flight Entertainment Content” report, Valour Consultancy (Valour) predicts that a migration to the cloud in terms of content delivery will change the traditional relationships between content service providers, content companies and airlines. APEX Insights speaks to the author, Summer Staninski, about what this means for the […]

APEX Shares Full Obituary of Respected Industry Journalist, Tomás Romero

Having obtained a small collection of images and quotes from those who worked with him throughout his time as a freelance writer for APEX Media, the Airline Passenger Experience Association (APEX) is now sharing the full obituary of long-time contributor Tomás Romero with permission from his brother, Ryan Romero.  Before passing away in August 2023, […]

Captive Entertainment Hires Harrison Poste to Manage Sales & Operations

Captive Entertainment has hired Harrison Poste, son of the company’s Co-Founder Paul Poste, to manage sales and operations.  In his new role, he will work under the guidance and mentorship of his father and colleague Deanna Bellama, who is now transitioning to a role in acquisitions.  Harrison recently graduated from the University of Nevada in […]