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Face Value: Are Passengers Ready for the Age of Biometric Travel?
August 24, 2017  | Written by Jasmin Legatos
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APEX Insight: Airlines and airports are mulling over the possibility of biometrics in hopes of streamlining operations. But are travelers ready to volunteer their most personal data? President Donald Trump’s original executive order barring foreign nationals from seven Muslim-majority countries from entering the United States dominated headlines in 2017. Though the travel ban received the […]

The Ins and Outs of Airport Runway Design
August 23, 2017  | Written by Howard Slutsken
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APEX Insight: It’s said that a mile of road can only take you a mile, but a mile of runway can take you anywhere. The taxiway and runway layout of airports may look to be a confusion of concrete, but there’s a method to the striped and lit madness. Major airports with multiple runways can […]

Routehappy and OpenJaw Partner to Boost Airline Bookings
August 22, 2017  | Written by Marisa Garcia
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APEX Insight: Routehappy has set itself on a path to improve airline bookings through product differentiation supported by content that highlights passenger experience features. Its partnership with OpenJaw is the latest stage in that journey. Routehappy and OpenJaw Technologies have announced that they will integrate their platforms to enhance flight shopping by matching personalized offers […]

Smart Devices Put Luggage Tracking in Passengers’ Hands
 | Written by Jordan Yerman
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APEX Insight: New tools put luggage tracking in the hands of passengers, leveraging the connectivity technologies already in our smartphones. Lost luggage remains a thorn in the side of the airline passenger experience, with nearly six bags per thousand passengers mishandled in 2016, according to SITA’s 2017 Baggage Report. Meanwhile, a new crop of luggage […]

Biometric Boarding Takes Off Despite Privacy Concerns
August 21, 2017  | Written by Marisa Garcia
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APEX Insight: As the use of facial recognition technology and fingerprint scanning to board aircraft and cross borders increases, convenience appears to be prevailing over privacy concerns. Airlines and airports continue rolling out new biometric passenger identification to ease check-in, boarding and border clearance, despite privacy concerns expressed by passengers. Delta Air Lines has launched the […]

Watch This Airspace: AIM and Thompson Aero Partner for New Airbus Cabin Design
August 18, 2017  | Written by Marisa Garcia
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APEX Insight: Known for its high-concept cabin monuments, AIM Altitude joins forces with aircraft seating heavyweight Thompson Aero to design a cabin fit for the Airspace. AIM Altitude and Thompson Aero Seating have collaborated on new cabin furnishings and fully lie-flat business-class seats for the A330neo Airspace by Airbus cabin. The companies designed and developed new […]

A Flying Car in Time for the Tokyo 2020 Olympic Games?
 | Written by Jordan Yerman
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APEX Insight: The race for a viable flying car is heating up. Can a team of Japanese engineers cross the finish line in time to get a working prototype off the ground at the opening ceremony of the 2020 Tokyo Summer Olympics? Toyota has partnered with a Japanese volunteer group called Cartivator to develop a […]

Global Eagle Secures Linefit Approval for Wi-Fi on Boeing 737 MAX
August 17, 2017  | Written by Marisa Garcia
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APEX Insight: Linefit approval will make it easier and less expensive for Global Eagle’s customers to offer Wi-Fi on board. Global Eagle is now offering its Airconnect 3.0 in-flight Wi-Fi system as a factory installation option for Boeing 737 MAX family aircraft. This is the first connectivity system added to the Boeing catalog for factory assembly […]

Flag Carriers Shore Up Against Competition With Brand Catalogs
 | Written by Marisa Garcia
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APEX Insight: Flag carriers are seeing success with the creation of low-cost, or brand alternative, divisions. As the industry moves towards consolidation, some airlines are finding that brand families work more effectively, as they have done in the far less regulated hospitality space. In July, Air France announced Joon, a new airline that will serve […]

Might Airlines Go Vegan, Just for the Health of It?
August 16, 2017  | Written by Kristina Velan
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APEX Insight: Six percent of Americans are vegan, up from one percent in 2014, according to a GlobalData study published in June 2017. How is this trend reflected in the airline catering industry, and will it extend to other aspects of the passenger experience? What the Health, a documentary that’s vehemently in support of veganism, has been causing […]