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Leadership

Board of Directors

The APEX Board of Directors is vital to driving the overall goals of the association while pushing the airline passenger experience industry forward. Ongoing APEX Board work and decisions are communicated to members in the APEX Daily Experience newsletter, via e-mails, and also during the Annual General Meeting in order to be as transparent as possible.

Anton Vidgen
President
Vice President, Guest Experience, Riyadh Air
Luc Bondar
Vice President
President of United MileagePlus, Vice President of Loyalty and Marketing, United Airlines
Andres Castañeda
President Emeritus
Chief Customer and Digital Officer & EVP, Aeroméxico
Maura Chacko
Secretary
Senior VP – Content Experience, Spafax
Zina Neophytou
Treasurer
Vice President – Out of Home, BBC Studios
Perry Cantarutti
Director
Senior VP of Alliances, Delta Air Lines
Job Heimerikx
Director
Chairman/CEO, Airfi
David Kondo
Director
Head of Airports Customer Experience, Finnair
Esdra Lamy
Director
Senior Vice President, Warner Bros. Discovery
Alison Taylor
Director
Chief Customer Officer, American Airlines
Jonas von Kruechten
Director
Head of Strategy and Business Development, AERQ
Past Presidents