APEX ANNOUNCES 2020-2021 BOARD OF DIRECTORS
October 21, 2020

(ATLANTA) – The Airline Passenger Experience Association (APEX), which represents the world’s leading airlines, airports, alliances, suppliers, and related companies committed to elevating the air travel experience for passengers, announced their 2020-2021 Board of Directors. The new Board was named during the association’s first digital Annual General Meeting (AGM). The virtual nature of the meeting allowed […]

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APEX CALLS FOR QUARTER-TRILLION DOLLARS IN SUPPORT OF GLOBAL AIRLINE INDUSTRY
March 17, 2020

( ATLANTA) –  In alignment with leading airlines and associations, APEX (Airline Passenger Experience Association) today expanded its call for government action calling for a quarter-trillion dollars (USD $250 billion) of global government support for the airline industry in response to COVID-19. Fully backing A4A’s proposal for $50 billion in US airline support alongside $150 billion more as proposed by IATA, […]

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APEX ENCOURAGES GLOBAL TAX RELIEF FOR THE AIRLINE INDUSTRY FOR COVID-19
March 11, 2020

(11 March 2020 – Atlanta) APEX (Airline Passenger Experience Association) today strongly encouraged governments worldwide to issue immediate tax relief in an even-handed manner for the airline industry in the wake of COVID-19 (Novel Coronavirus).  Representing nearly every major airline in the world, APEX believes that governments around the globe have a responsibility to reduce taxation upon […]

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APEX ENCOURAGES NORMAL AIR TRAVEL DURING NOVEL CORONAVIRUS COVID-19 WITH NOTED EXCEPTIONS
February 12, 2020

International Airline Association Encourages Following World Health Organization (WHO) Guidelines as Global Efforts to Contain Novel Coronavirus COVID-19 Press Forward (ATLANTA)  APEX (Airline Passenger Experience Association) today encouraged normal air travel in alignment with World Health Organization (WHO) guidance alongside governmental recommendations for air passenger and employee protections.  The notable exception to this policy exists for high-risk […]

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APEX EXPO DRIVES GLOBAL THOUGHT LEADERSHIP FOR END-TO-END AIRLINE PASSENGER EXPERIENCE
September 12, 2019

APEX EXPO Celebrated 40th Anniversary with Record Number of CEO Keynotes Establishing Industry Priorities for the Decade Ahead (LOS ANGELES) –This week, C-suite executives from Delta Air Lines, Spirit Airlines, Xiamen Airlines, JetBlue, Flybe, LATAM Brasil, Virgin Atlantic, JSX, and Star Alliance headlined APEX EXPO, the most comprehensive and exclusive passenger experience marketplace and thought leadership conference […]

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APEX ANNOUNCES 2019-2020 BOARD OF DIRECTORS
September 10, 2019

LOS ANGELES, USA (10 September 2019) – The Airline Passenger Experience Association (APEX), which serves nearly every major airline in the world as the only non-profit membership trade organization dedicated to improving passenger experience for the past four decades, announced its new 2019-2020 Board of Directors. Several members were elected/re-elected to the new Board, including: Juha […]

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AIRLINES FROM AROUND THE WORLD GATHER TO RECEIVE FOUR/FIVE STAR OFFICIAL AIRLINE RATINGS™ HONORS
September 9, 2019

The Industry’s First Rating Program Based Solely on Verified & Certified Passenger Feedback (LOS ANGELES) – Top airlines from around the world gathered in Los Angeles tonight for the announcement of the industry’s most anticipated honor, the Official Airline Ratings™, the first airline rating program based solely on certified passenger feedback. APEX (the Airline Passenger Experience […]

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THE AVIATION INDUSTRY CELEBRATES THE 2020 APEX/IFSA AWARD CEREMONY WINNERS

Airlines and Vendor Partners Recognized by Their Peers for Implementation of New and Innovative Programs (LOS ANGELES) – Members of the Airline Passenger Experience Association (APEX), and the International Flight Services Association (IFSA) honored their peers tonight as they celebrated the top innovators from airlines and vendor partners around the globe during the inaugural APEX/IFSA Award Ceremony. Winners were announced […]

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DELTA AIR LINES, EMIRATES & QATAR ARE NAMED THE RECIPIENTS OF THE 2020 APEX PASSENGER CHOICE AWARDS

(lOS ANGELES) – Members of the Airline Passenger Experience Association (APEX) gathered during the inaugural APEX/IFSA Awards Ceremony to honor the winners of the 2020 Passenger Choice Awards (PCAs). The awards recognize excellence in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi. APEX once again partnered with TripIt® from Concur®, the world’s highest-rated travel-organizing app, to gather anonymous […]

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APEX TECH EXPLORES THE ROLE OF DATA, ANCILLARY REVENUE, CONTENT & CONNECTIVITY IN AVIATION INDUSTRY
May 9, 2019

Event Featured Keynote Addresses from AVIANCA, Air China, LATAM Airlines, Japan Airlines, Virgin Atlantic and Aeroméxico, along with the Passenger Choice Awards™ for South America (LOS ANGELES) – This week, more than 150 leaders from global airlines, organizations and suppliers attended APEX TECH in Los Angeles to discuss how airlines can improve overall passenger experience and provide […]

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PREMIER AIRLINE INDUSTRY AWARDS PRESENTED TO EUROPEAN AIRLINES AT APEX MULTIMEDIA MARKET
April 17, 2019

(DUBLIN) – The best in European airline passenger innovation were recognized at the award ceremony during APEX MultiMedia Market this week in Dublin. Presented by the Airline Passenger Experience Association with more than 200 airline delegates and content vendors in attendance at the event, the coveted Passenger Choice Awards™ honored regional airlines for their achievements in seat […]

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AIRLINES AND CSPs TAKEOFF TO DUBLIN TO SECURE IN-FLIGHT ENTERTAINMENT AT APEX CONTENT MARKET
April 10, 2019

The Marketplace Provides the Perfect Platform for Airlines to Select the Content that will Meet their Passenger’s Increasing Demand for In-Flight Entertainment (NEW YORK) –The Airline Passenger Experience Association (APEX) is heading to Dublin, Ireland to host the airline industry’s premier one-stop shop for in-flight entertainment content and services, APEX Content Market (previously APEX MultiMedia Market). […]

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APEX AGREES TO TERMS TO ACQUIRE FUTURE TRAVEL EXPERIENCE (FTE)
March 28, 2019

Expansion Encompasses Four Large-Scale Global Events alongside FTE Innovation & Startup Hub to Advance Airline Industry (NEW YORK) – The Airline Passenger Experience Association (APEX) has agreed to acquisition terms for the purchase of Future Travel Experience (FTE), bringing the global events, media, and innovation hub company under APEX’s nonprofit direction. Alongside all of APEX’s current global events, APEX will […]

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REGIONAL AIRLINES HONORED WITH 2019 APEX PASSENGER CHOICE AWARDS™ IN ASIA AND SOUTH PACIFIC
March 13, 2019

(SHANGHAI) – The final day of APEX Asia concluded with an award ceremony recognizing Asia and South Pacific airlines for their achievements in excellent passenger experience. The Airline Passenger Experience Association (APEX) the announced the 2019 Passenger Choice Awards™ for Asia and South Pacific in Shanghai. The APEX Passenger Choice Awards are based on passenger feedback gathered […]

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APEX ASIA HIGHLIGHTS GROWTH WITH EVERY MAJOR AIRLINE WITH DELIVERY OF TWO DAILY AIRCRAFT IN REGION
March 10, 2019

Annual Event Will Highlight Growth in Asian Airline MarketWhile Exploring Both Challenges and Opportunities (SHANGHAI)  – With an average of more than two new commercial aircraft deliveries per day this year in Asia Pacific, the Airline Passenger Experience Association (APEX) will host the region’s top aviation thought leaders at APEX Asia 12-13 March 2019 in Shanghai. Presentation topics […]

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CAMERAS AT SEATS: AIRLINE TRADE GROUP SAYS PRIVACY IS PARAMOUNT WHILE ENHANCING PASSENGER EXPERIENCE
February 25, 2019

(NEW YORK) –The Airline Passenger Experience Association (APEX) revealed today what it has been publicly recommending for in-flight cameras since 2015: install them to better serve future passengers. While not in use by airlines today, APEX believes that in-flight cameras will enable improved passenger service in the future with explicit customer permission. “Since the advent of […]

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