APEX/IFSA Global EXPO Brought Together 3,000+ Airline Industry Insiders LONG BEACH, CA (22 September 2023) – More than 3,000 of the top airline industry decision makers, including representatives from nearly 100 airlines, walked the industry’s most comprehensive show floor, APEX/IFSA Global EXPO. Co-located with FTE at the Long Beach Convention Center in California, the three-day […]

LONG BEACH, CA (21 September 2023) – After a very successful APEX/IFSA Global EXPO in Long Beach, California USA, the Airline Passenger Experience Association (APEX) announced its 2023-24 Board of Directors during their Annual General Meeting (AGM). The Board of Directors, elected by APEX members, consists of dedicated volunteers from airlines, alliances, airports, lessors, and […]

LONG BEACH, CA (20 September 2023) – The aviation industry gathered Wednesday night to celebrate the airlines and suppliers whose dedication and innovation bore significant advancement in passenger experience over the last year. The prestigious APEX/IFSA Awards Ceremony, hosted by APEX (Airline Passenger Experience Association) and the IFSA (International Flight Services Association), is considered the […]

LONG BEACH, CA (20 September 2023) – The Airline Passenger Experience Association (APEX) honored Qatar Airways’ Group Chief Executive, His Excellency Mr. Akbar Al Baker as the recipient of the CEO Lifetime Achievement Award on Wednesday, 20 September, during the APEX/IFSA Awards Ceremony at APEX/IFSA Global EXPO. This award recognizes industry leaders and their long-term […]

APEX Greener powered by SimpliFlying Evaluates and Rates Airline Products on Sustainability, Provides Airlines with a Database of Certified Products and Promotes Eco-friendly Airline Products New York, NY (5 June 2023) – The Airline Passenger Experience Association (APEX) has partnered with SimpliFlying to launch a new program for global airlines called APEX Greener powered by […]

Airlines from Africa, Europe, North and South America Were Recognized for Extraordinary Cabin Service, Entertainment, Food & Beverage, Seat Comfort & Wi-Fi DUBLIN, IRELAND (25 May 2023) – The Airline Passenger Experience Association (APEX) honored the 2023 APEX Regional Passenger Choice Award™ winners from Africa, Europe, North America, and South America in Dublin, Ireland on […]

ISTANBUL, TURKEY (27 April 2023) – The Airline Passenger Experience Association (APEX) hosted the airline industry’s top global buyers and distributors at its one-of-a-kind event APEX Content Market in Istanbul, Turkey at the Grand Cevahir Hotel & Convention Center 26-27 April 2023. APEX Content Market is the only industry event exclusively focused on connecting in-flight […]

Murphy to Drive World-Class Member Satisfaction, Attendee NPS, and Evolution of APEX’s World Class Global Events LONDON, April 18, 2023 — The Airline Passenger Experience Association (APEX), today announced the selection of Katie Murphy as Director of Membership & Events. In her new role, Murphy will serve as a key leader at APEX, working with […]

The Three-Day Forum Gathered Technical Experts and Leaders from the Aviation Industry LOS ANGELES, CA. USA – More than 150 leaders from global airlines, organizations, and suppliers attended APEX TECH in Los Angeles this week. This event is the leading technical forum to address technologies, content, revenue opportunities, and innovations shaping the aviation industry.   APEX […]

(New York · Washington · Atlanta) · The Airline Passenger Experience Association (APEX) demanded US government passenger compensation following the grounding of all U.S. flights for the first time since 9/11 for nearly three hours yesterday due to a Federal Aviation Administration (FAA) outage traced to a database failure. The technical failure caused over 10,000 flight delays […]

(ATLANTA) – During their Annual General Meeting (AGM) APEX (the Airline Passenger Experience Association) announced it’s 2022-2023 Board of Directors. The Board of Directors is elected by APEX members and comprised of volunteers from airline, alliance, airport, lessor, and supplier member companies. Members bring their unique insights and vast experiences to meet the needs of […]

EXPO Brings Together the Entire End-to-End Passenger Experience Long Beach, CA. USA – The airline industry once again descended on Long Beach, California for APEX/IFSA EXPO. The highly anticipated event brings the industry’s top airlines, suppliers, caterers, alliances and airports to the most comprehensive show floor. Nearly 2000 attendees, including representatives from more than 50 […]

APEX Official Airline Ratings® and Global Passenger Choice Awards ™ The First & Only Airline Honors Based Solely on Verified & Certified Passenger Feedback Long Beach, CA. USA – It was standing room only as the airline industry gathered for the APEX/IFSA Awards Ceremony during APEX/IFSA EXPO for the announcement of the most anticipated airline […]

Airlines and Supplier Partners Honored by Peers for Implementation of New Programs Long Beach, CA. USA – Members of APEX (the Airline Passenger Experience Association and the IFSA (International Flight Services Association) celebrated their peers by recognizing specific, innovative and new achievements successfully implemented in the past year. APEX/IFSA Award winners in each category are determined by nearly […]

8 June 2022 (DUBLIN) – Airline Passenger Experience Association (APEX) hosted the aviation industry in Dublin, Ireland, this week to celebrate airlines being honored with the 2022 APEX Regional Passenger Choice Awards®. The awards were given out Wednesday 8 June during APEX’s popular Content Market event, which was ‎collocated with the FTE EMEA/Ancillary/World Airport Retailing […]

(ATLANTA) – Following a very successful APEX EXPO in Long Beach, California, APEX (Airline Passenger Experience Association), announced their 2021-2022 Board of Directors. The new Board was named during the association’s second digital Annual General Meeting (AGM). The association’s officers, directors, and staff provided APEX members operational, financial, and strategic updates. “Member of the APEX Board of Directors […]

The Airline Industry Triumphantly Returned for the ‎First Major In-Person Event of the Year!‎ Long Beach, CA. USA (2 December 2021) – This week, APEX/IFSA EXPO brought the airline industry back together for the first time in over a year. The three-day event encompassed more than 1300 attendees,150 exhibitors, and hundreds of airline leaders from […]

Airlines and vendor partners recognized by peers for implementation of new and innovative programs Long Beach, CA. USA (1 December 2021) – Airline and vendor members of the Airline Passenger Experience Association (APEX) and the International Flight Services Association (IFSA) honored their peers as they celebrated this year’s newest state-of-the-art programs. The APEX/IFSA Awards Ceremony […]

Long Beach, CA. USA (1 December 2021) –  The winners for the 2022 Global APEX Passenger Choice Awards® (PCAs) were announced at the APEX/IFSA Awards Ceremony, during APEX EXPO, the industry’s first major in-person event of the year. The ‎PCAs recognize the top airlines in seat comfort, cabin service, food and beverage, ‎entertainment, and Wi-Fi, […]

The Industry’s First Rating Program Based Solely on Verified & Certified Passenger Feedback Long Beach, CA. USA (1 December 2021) – For the first time in nearly two years, airlines from around the globe gathered together for the announcement of the industry’s most anticipated recognition, the APEX Official Airline Ratings™. The honors were announced during […]

Long Beach, CA. USA (1 December 2021) Turkish Airlines Chairman of the Board of Directors and of the Executive Committee ‎İlker Aycı was honored by APEX (Airline Passenger Experience Association), with its prestigious APEX CEO Lifetime Achievement Award at APEX EXPO. This is the first time APEX has awarded this achievement to a European aviation […]

A New Class of Air Travel for a New World Long Beach, CA. USA (30 November 2021) – The APEX (Airline Passenger Experience ‎Association), the largest international airline association dedicated to advancing the passenger ‎experience, today announced the launch of APEX WORLD CLASS, the new premier category ‎of air travel. ‎ Developed in partnership with […]

(New York · Washington · Atlanta) · APEX (Airline Passenger Experience Association), the largest international airline association dedicated to passengers and advancing their experience, demanded today that the United States immediately end its blockade of vaccinated international travelers from Europe.  This follows the Biden administration indicating two weeks ago that such a consideration was underway, […]

Airline-Industry Driven Health Certification Centered around Customers Expected to Further Drive Global Airline Leadership in COVID-19 Safety (ATLANTA/SINGAPORE) The Airline Passenger Experience Association (APEX) and SimpliFlying today announced the first COVID-19 certified airlines for the customer-centric APEX Health Safety powered by SimpliFlying.  With 33 airlines currently advancing through the review process, APEX today announced with […]

Bastian is the First CEO from a U.S. Airline Presented with the Honor (ATLANTA) – Delta Air Lines Chief Executive Officer Ed Bastian, was recognized with the CEO Lifetime Achievement Award by the Airline Passenger Experience Association (APEX), an international non-profit dedicated to enhancing the passenger experience. The honor is in recognition of Mr. Bastian’s […]

The Industry’s First Rating Program Based Solely on Verified & Certified Passenger Feedback (ATLANTA) The Airline Passenger Experience Association (APEX), a global non-profit and one of the world’s largest international airline associations, announced the recipients of the industry’s most anticipated honor: the APEX Official Airline Ratings™. Airlines worldwide were honored today with four-and five-star Official Airline […]

(ATLANTA) – The Airline Passenger Experience Association (APEX), which represents the world’s leading airlines, airports, alliances, suppliers, and related companies committed to elevating the air travel experience for passengers, announced their 2020-2021 Board of Directors. The new Board was named during the association’s first digital Annual General Meeting (AGM). The virtual nature of the meeting allowed […]

( ATLANTA) –  In alignment with leading airlines and associations, APEX (Airline Passenger Experience Association) today expanded its call for government action calling for a quarter-trillion dollars (USD $250 billion) of global government support for the airline industry in response to COVID-19. Fully backing A4A’s proposal for $50 billion in US airline support alongside $150 billion more as proposed by IATA, […]

(11 March 2020 – Atlanta) APEX (Airline Passenger Experience Association) today strongly encouraged governments worldwide to issue immediate tax relief in an even-handed manner for the airline industry in the wake of COVID-19 (Novel Coronavirus).  Representing nearly every major airline in the world, APEX believes that governments around the globe have a responsibility to reduce taxation upon […]

International Airline Association Encourages Following World Health Organization (WHO) Guidelines as Global Efforts to Contain Novel Coronavirus COVID-19 Press Forward (ATLANTA)  APEX (Airline Passenger Experience Association) today encouraged normal air travel in alignment with World Health Organization (WHO) guidance alongside governmental recommendations for air passenger and employee protections.  The notable exception to this policy exists for high-risk […]