Zoom in on different aspects shaping the passenger experience: an airline’s trademark seating product, the algorithms determining how content is presented to viewers, the business strategies being adopted by IFE hardware suppliers and the biology seeping into aircraft engineering and design. Also in this Issue: Air Inuit’s first female Inuk captain uses her wings to encourage aspiring female and Indigenous aviators, a look at the history of guided airport tours, the technology that shows two is better than one and the antennas that know how to keep cool.