The APEX Five Star and APEX Four Star Airline Awards, formally the APEX Official Airline Ratings™, are the first airline rating program based solely on certified passenger feedback. The industry’s most anticipated honor is based on neutral, third-party passenger feedback and insights gathered through APEX’s partnership with TripIt® from Concur®, the world’s highest-rated travel-organizing app. Using a five-star scale, more than one million flights have been rated by passengers across nearly 600 airlines from around the world and independently certified by a professional external auditing company.
APEX Five Star Airline Awards and APEX Four Star Airline Awards recognize airlines in four categories:
- Global Airlines
- Major Airlines
- Regional Airlines
- Low Cost Carriers