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APEX FTE EMEA 2026: SimpliFlying’s Shashank Nigam Says Agentic AI Will Decide Which Airlines Reach Tomorrow’s Travelers
June 11, 2026  | Written by APEX Staff
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SimpliFlying Founder & CEO Shashank Nigam used his keynote session this morning at APEX FTE EMEA and Ancillary & Retailing to forewarn airlines that artificial intelligence (AI) will not merely enhance retailing. Instead, he argued it will determine which carriers reach travelers first, which offers earn attention, and which brands disappear before customers ever open […]

APEX FTE EMEA 2026: Virgin Atlantic’s Juha Jaervinen Shares Vision for How AI Can ‘Make Customers Feel Truly Cared For’
June 10, 2026  | Written by Stephanie Taylor
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During his opening keynote at the 2026 APEX FTE EMEA event in Dublin, Ireland, Virgin Atlantic Chief Customer Officer and Executive Vice President Juha Jaervinen used his perspective as a serving member of APEX Future Travel Experience board for the last decade to present delegates with a vision of the future in terms of how […]

APEX FTE EMEA 2026: How Journey Robotics Plans to Support Operational Resilience at Airports with its Autonomous Baggage Handling Robot
 | Written by Stephanie Taylor
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During a tour of Dublin Airport held for Future Travel Experience’s Baggage Innovation Working Group (BIWG) during APEX FTE EMEA, APEX Group CEO Dr. Joe Leader spoke to Journey Robotics CEO Reeg Allen about how robotics can advance baggage handling at airports, both indoors and out at the gate.  Although fairly new on the scene, the company […]

WheelTug: A Nose-Wheel Revolution Targeting Aviation’s Most Persistent Ground Delay
June 5, 2026  | Written by Logan Kokoth
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Some of the most frustrating moments in air travel happen when passengers believe their trip is finally underway. The cabin door shuts, everyone takes their seats, and the crew prepares for departure. Yet the aircraft remains parked while workers coordinate tugs, wing walkers, engine starts and ramp clearance before movement can begin. WheelTug aims to […]

Mexican ULCC Viva to Deploy SES Multi-Orbit IFC on 100 Aircraft
June 2, 2026  | Written by Stephanie Taylor
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In the coming years, Mexican ultra-low-cost carrier (ULCC) Viva will install SES’s multi-orbit satellite inflight connectivity (IFC) service across 100 narrowbody Airbus aircraft, including 60 A320s and 40 A321s. Viva will be the first Mexico-based airline to offer its IFC service using SES’s new electronically steered array (ESA) antenna, which operates between geostationary (GEO) and […]

Anuvu to leverage Ku-Band Capacity on EUTELSAT 10B Satellite for IFC
May 26, 2026  | Written by Stephanie Taylor
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Anuvu and Eutelsat have signed a multi-year agreement that will see Anuvu leverage high-throughput Ku-band capacity on the latter’s EUTELSAT 10B satellite to enhance its in-flight connectivity (IFC) services, including for a major global airline. In service since July 2023, EUTELSAT 10B is located at 10° East, an orbital position the company says offers unique […]

Aeromexico CEO Dr. Andrés Conesa will Receive APEX CEO Lifetime Achievement Award at APEX FTE EXPO in Singapore
 | Written by Joshua Kupietzky
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The APEX CEO Lifetime Achievement Award honors airline leaders whose careers have advanced the passenger experience through long-term vision, dedication, and measurable impact, while creating a positive influence that extends beyond their own airline to strengthen the broader industry. In 2026, that recognition will be presented to Aeromexico CEO Dr. Andrés Conesa during APEX FTE […]

Etihad Launches Destination Collection and LANEIGE Partnership in Business Class
May 19, 2026  | Written by Joshua Kupietzky
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Etihad Airways has introduced a new collectable business class amenity kit line alongside an onboard skincare partnership with LANEIGE as it continues expanding its premium passenger experience strategy. Dubbed the ‘Destination Collection,’ the new amenity kits feature destination-inspired designs tied to cities across the Etihad network while introducing hydration-focused skincare products. Turning the Amenity Kit […]