Whether growing fresh tomatoes from seedling to fruit or introducing self-driving wheelchairs at airports, airlines and their vendors are improving the passenger experience through automation, apps, audio entertainment and climate action.


FEATURES

Troubleshooters

Apps are filling some of the (more frustrating) gaps in the passenger experience.
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Stemming From South Korea

Please do not pick the fruit. They’re for Korean Air’s passengers!
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Carbon Conscious

Are airlines doing enough to assuage climate concerns?
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C-SUITE

C-Suite

Karam Chand: CEO, Royal Brunei Airlines
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FRONT OF BOOK

Upward Mobility

There’s no sweat or staff required with self-driving wheelchairs.
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Hear and Now

From industry events to interviews, APEX Media has its ear to the ground – and the sky.
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Raising Seat Awareness

Recaro gets sensitive about data and passenger comfort in a seat experiment.
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Recording in Session

Forty-six years later, this CSP is still producing audio content for airlines.
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You May Need This

Amadeus offers the services travelers never knew they needed.
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Moving Past Plastic

Out with single-use plastics, in with more sustainable materials.
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Quality Control

What are the markers of good in-flight Wi-Fi?
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TRAVELOGUE

Changing Focus

A shifting career informs this AvGeek’s photography.
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Q&As
Sarah Eales, service product manager of Inflight Games, Panasonic Avionics

Sarah Eales

Service Product Manager of Inflight Games, Panasonic Avionics.
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Shawn Xuewu Wang, head of Data Labs, China Eastern Airlines

Shawn Xuewu Wang

Head of Data Labs, China Eastern Airlines.
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THROWBACK

The Holidaymaker

Who was Thomas Cook?
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