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West Entertainment Celebrates 10th Anniversary 
August 6, 2026  | Written by Stephanie Taylor
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Irvine, California-based West Entertainment is marking a decade of helping airlines transform their onboard entertainment offerings through technology, content, connectivity and passenger intelligence. “When we founded West Entertainment, our vision was simple: help airlines deliver exceptional passenger experiences through outstanding entertainment and innovative technology,” said West Entertainment Managing Partner and CEO Rick Warren. “Our focus […]

FIA 2026: Expliseat Products Now Available to CRJ Operators via MHIRJ Partnership
July 21, 2026  | Written by Stephanie Taylor
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MHI RJ Aviation Group (MHI RJ) has added Expliseat’s next-generation lightweight seating solutions to its CRJ aftermarket portfolio, reflecting the MRO’s commitment to the long-term fleet modernization of the wide-body jet family.  Announced at the 2026 Farnborough International Airshow (FIA), a new strategic collaboration sees Expliseat become a seating supplier for the CRJ platform, expanding […]

APEX FTE EMEA 2026: Successful Ancillary Revenue Generation Relies on a Customer-Centric Approach
July 8, 2026  | Written by Stephanie Taylor
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During this year’s APEX FTE Ancillary & Retailing conference session titled “Case study spotlight: Airline retailing and ancillary revenue excellence powered by new technology, approaches and collaborations,” delegates heard presentations from Finnair’s newly appointed Head of Products & Retailing Salla Rinta-Canto; TravelX Director of Business Development Martin Restrepo and Volaris Revenue Management Director Eduardo Morales; […]

APEX FTE EMEA 2026: InterLnkd Expands Retail Technology Offering to Cover Wider Ancillary Market with NEXORA
July 7, 2026  | Written by Stephanie Taylor
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During the 2026 APEX FTE EMEA, Ancillary & Retailing event in Dublin, Ireland, InterLnkd showcased the latest iteration of its intelligent travel commerce solution, NEXORA, which extends the curation and personalization technology behind the company’s AirMall inflight retail solution to the wider ancillary market. Available as a drop-in upsell layer for inflight portals, NEXORA brings […]

WhisperWings Aims to Bring Calm to the Cabin with its Children’s Audio Content
 | Written by Stephanie Taylor
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WhisperWings, one of the newest members of the Airline Passenger Experience Association (APEX), is on a mission to “hush the shushers” and “bring peace to the entire cabin” with its calm, low-stimulus audio app designed to help toddlers and preschool children drift off to sleep.  Developed with child development research in mind, the WhisperWings app […]

APEX FTE EMEA 2026: SimpliFlying’s Shashank Nigam Says Agentic AI Will Decide Which Airlines Reach Tomorrow’s Travelers
June 11, 2026  | Written by APEX Staff
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SimpliFlying Founder & CEO Shashank Nigam used his keynote session this morning at APEX FTE EMEA and Ancillary & Retailing to forewarn airlines that artificial intelligence (AI) will not merely enhance retailing. Instead, he argued it will determine which carriers reach travelers first, which offers earn attention, and which brands disappear before customers ever open […]

APEX FTE EMEA 2026: Virgin Atlantic’s Juha Jaervinen Shares Vision for How AI Can ‘Make Customers Feel Truly Cared For’
June 10, 2026  | Written by Stephanie Taylor
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During his opening keynote at the 2026 APEX FTE EMEA event in Dublin, Ireland, Virgin Atlantic Chief Customer Officer and Executive Vice President Juha Jaervinen used his perspective as a serving member of APEX Future Travel Experience board for the last decade to present delegates with a vision of the future in terms of how […]

APEX FTE EMEA 2026: How Journey Robotics Plans to Support Operational Resilience at Airports with its Autonomous Baggage Handling Robot
 | Written by Stephanie Taylor
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During a tour of Dublin Airport held for Future Travel Experience’s Baggage Innovation Working Group (BIWG) during APEX FTE EMEA, APEX Group CEO Dr. Joe Leader spoke to Journey Robotics CEO Reeg Allen about how robotics can advance baggage handling at airports, both indoors and out at the gate.  Although fairly new on the scene, the company […]

WheelTug: A Nose-Wheel Revolution Targeting Aviation’s Most Persistent Ground Delay
June 5, 2026  | Written by Logan Kokoth
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Some of the most frustrating moments in air travel happen when passengers believe their trip is finally underway. The cabin door shuts, everyone takes their seats, and the crew prepares for departure. Yet the aircraft remains parked while workers coordinate tugs, wing walkers, engine starts and ramp clearance before movement can begin. WheelTug aims to […]