PCIAW® AND APEX ANNOUNCES EXCLUSIVE PARTNERSHIP WITH GLOBAL EXPO AIRLINE EXHIBITION ALONGSIDE WITH EXPANSIVE APEX, IFSA, AND FTE
MILTON KEYES, UK (3 April 2024) – The Professional Clothing Industry Association Worldwide (PCIAW®) and APEX (Airline Passenger Experience Association are proud to announce its exclusive partnership for professional clothing representation at the APEX / IFSA Global EXPO with Future Travel Experience (FTE) Global, the largest combined exhibition in the Americas for the international airline industry. […]
APEX Regional Best in Entertainment Award Winners Announced at Content Market 2024
During a short ceremony at the 2024 APEX Content Market in Lisbon, Portugal, the association announced the winners of its regional APEX “Best in Entertainment” awards. The ceremony took place before the show’s official networking event, which included the legendary Content Market Quiz, sponsored by BBC Studios and hosted by Executive Director of Content Sales […]
TOP ASIAN AND SOUTH PACIFIC AIRLINES HONORED AS APEX BEST IN AIRLINE AWARD WINNERS ANNOUNCED IN SINGAPORE
Airlines from Across Regions Recognized for Extraordinary Passenger Experience SINGAPORE (9 November 2023) – APEX (Airline Passenger Experience Association honored the 2024 Best In Airline Award winners from Central/Southern Asia, Eastern Asia, Greater China, and the South Pacific on 9 November in Singapore during the FTE APEX Asia Expo 2023 – Asia’s biggest passenger experience […]
A look at Fiji Airways’ remarkable five star transformation
The final day of APEX/IFSA 2023 Global EXPO saw SimpliFlying CEO Shashank Nigam sit down with Andre Viljoen, the CEO of Fiji Airways, to discuss the airline’s remarkable journey from a 2.5-star airline to a prestigious five-star carrier. The interview shed light on the airline’s strategic transformation and the unique leadership philosophy that powered its […]
The Airline Industry Gathered in California for a Historic Record-Breaking EXPO
APEX/IFSA Global EXPO Brought Together 3,000+ Airline Industry Insiders LONG BEACH, CA (22 September 2023) – More than 3,000 of the top airline industry decision makers, including representatives from nearly 100 airlines, walked the industry’s most comprehensive show floor, APEX/IFSA Global EXPO. Co-located with FTE at the Long Beach Convention Center in California, the three-day […]
Celebrating Excellence in Aviation: 2024 APEX/IFSA Awards Winners announced
The aviation industry came together on a memorable evening at APEX IFSA Global EXPO in Long Beach, California to recognize and celebrate the outstanding achievements of airlines and suppliers that have propelled passenger experiences to new heights over the past year. The prestigious APEX/IFSA Awards Ceremony, hosted by the Airline Passenger Experience Association (APEX) and […]
THE BEST OF THE BEST IN AVIATION HONORED AT THE 2024 APEX/IFSA AWARDS CEREMONY
LONG BEACH, CA (20 September 2023) – The aviation industry gathered Wednesday night to celebrate the airlines and suppliers whose dedication and innovation bore significant advancement in passenger experience over the last year. The prestigious APEX/IFSA Awards Ceremony, hosted by APEX (Airline Passenger Experience Association) and the IFSA (International Flight Services Association), is considered the […]
Qatar Airways’ Group Chief Executive, His Excellency Mr. Akbar Al Baker, Honored with APEX CEO Lifetime Achievement Award
LONG BEACH, CA (20 September 2023) – The Airline Passenger Experience Association (APEX) honored Qatar Airways’ Group Chief Executive, His Excellency Mr. Akbar Al Baker as the recipient of the CEO Lifetime Achievement Award on Wednesday, 20 September, during the APEX/IFSA Awards Ceremony at APEX/IFSA Global EXPO. This award recognizes industry leaders and their long-term […]
2023 APEX Regional Passenger Choice Award™ Winners Honored in Dublin
Airlines from Africa, Europe, North and South America Were Recognized for Extraordinary Cabin Service, Entertainment, Food & Beverage, Seat Comfort & Wi-Fi DUBLIN, IRELAND (25 May 2023) – The Airline Passenger Experience Association (APEX) honored the 2023 APEX Regional Passenger Choice Award™ winners from Africa, Europe, North America, and South America in Dublin, Ireland on […]
NEARLY 2,000 AIRLINE INDUSTRY INSIDERS ATTEND APEX/IFSA EXPO
EXPO Brings Together the Entire End-to-End Passenger Experience Long Beach, CA. USA – The airline industry once again descended on Long Beach, California for APEX/IFSA EXPO. The highly anticipated event brings the industry’s top airlines, suppliers, caterers, alliances and airports to the most comprehensive show floor. Nearly 2000 attendees, including representatives from more than 50 […]
APEX ANNOUNCES THE TOP AIRLINES IN THE WORLD AS RATED BY THE PASSENGERS
APEX Official Airline Ratings® and Global Passenger Choice Awards ™ The First & Only Airline Honors Based Solely on Verified & Certified Passenger Feedback Long Beach, CA. USA – It was standing room only as the airline industry gathered for the APEX/IFSA Awards Ceremony during APEX/IFSA EXPO for the announcement of the most anticipated airline […]
THE BEST IN AVIATION INNOVATION RECOGNIZED WITH THE 2023 APEX/IFSA AWARDS
Airlines and Supplier Partners Honored by Peers for Implementation of New Programs Long Beach, CA. USA – Members of APEX (the Airline Passenger Experience Association and the IFSA (International Flight Services Association) celebrated their peers by recognizing specific, innovative and new achievements successfully implemented in the past year. APEX/IFSA Award winners in each category are determined by nearly […]
APEX / IFSA Award winners announced
The winners of the APEX / IFSA Awards were unveiled tonight at the Long Beach Convention Center. They were given their accolades at a packed ceremony of aviation insiders who were there to celebrate innovation and airline excellence in person again after the end of the COVID travel shutdowns. At an event that featured guest […]
AIRLINES FROM AROUND THE WORLD LAND IN DUBLIN FOR AN IN-PERSON CEREMONY HONORING THE 2022 APEX REGIONAL PASSENGER CHOICE AWARD® WINNERS
8 June 2022 (DUBLIN) – Airline Passenger Experience Association (APEX) hosted the aviation industry in Dublin, Ireland, this week to celebrate airlines being honored with the 2022 APEX Regional Passenger Choice Awards®. The awards were given out Wednesday 8 June during APEX’s popular Content Market event, which was collocated with the FTE EMEA/Ancillary/World Airport Retailing […]
APEX/IFSA EXPO Reunites the Airline Industry
The Airline Industry Triumphantly Returned for the First Major In-Person Event of the Year! Long Beach, CA. USA (2 December 2021) – This week, APEX/IFSA EXPO brought the airline industry back together for the first time in over a year. The three-day event encompassed more than 1300 attendees,150 exhibitors, and hundreds of airline leaders from […]
Introducing the 2021 APEX/IFSA Awards Winners
The world’s leading airlines and aviation innovations were recognized at an awards ceremony at California’s Long Beach Convention Center, which saw the announcement of the winners of the Official Airline Ratings, Passenger Choice Awards and APEX/IFSA Awards. Recipients of the APEX Health Safety powered by SimpliFlying certification also gathered onstage for a photo opportunity, having […]
The Aviation Industry Celebrates the 2022 APEX/IFSA Award Winners
Airlines and vendor partners recognized by peers for implementation of new and innovative programs Long Beach, CA. USA (1 December 2021) – Airline and vendor members of the Airline Passenger Experience Association (APEX) and the International Flight Services Association (IFSA) honored their peers as they celebrated this year’s newest state-of-the-art programs. The APEX/IFSA Awards Ceremony […]
Delta, Emirates, Eva And Qatar Awarded 2022 Global APEX Passenger Choice Awards®
Long Beach, CA. USA (1 December 2021) – The winners for the 2022 Global APEX Passenger Choice Awards® (PCAs) were announced at the APEX/IFSA Awards Ceremony, during APEX EXPO, the industry’s first major in-person event of the year. The PCAs recognize the top airlines in seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi, […]
Turkish Airlines Chairman of the Board Of Directors and of the Executive Committee İlker Aycı Honored With APEX CEO Lifetime Achievement Award
Long Beach, CA. USA (1 December 2021) Turkish Airlines Chairman of the Board of Directors and of the Executive Committee İlker Aycı was honored by APEX (Airline Passenger Experience Association), with its prestigious APEX CEO Lifetime Achievement Award at APEX EXPO. This is the first time APEX has awarded this achievement to a European aviation […]
Coronavirus News: Regular Updates on COVID-19’s Impact on the Airline Industry
As the circumstances surrounding COVID-19 continuously evolve, APEX will regularly update this page with key resources, as well as relevant news on how the pandemic is impacting the aviation industry. To receive the latest coronavirus updates and other industry news in your inbox, subscribe to the APEX Daily Experience e-newsletter. Useful Sources Travel Advisories: COVID-19 Travel […]
Four Star Alliance Airlines Achieve Diamond Standard in APEX Health Safety Powered by SimpliFlying Audit
Four Star Alliance member airlines have achieved the highest possible level of certification among airlines taking part in the APEX Health Safety powered by SimpliFlying program. The APEX Health Safety powered by SimpliFlying program recognizes an airline’s preparedness to deal with passenger-related health and hygiene challenges presented by COVID-19. Four Star Alliance carriers — Air […]
DELTA AIR LINES CEO, ED BASTIAN AWARDED THE APEX CEO LIFETIME ACHIEVEMENT AWARD
Bastian is the First CEO from a U.S. Airline Presented with the Honor (ATLANTA) – Delta Air Lines Chief Executive Officer Ed Bastian, was recognized with the CEO Lifetime Achievement Award by the Airline Passenger Experience Association (APEX), an international non-profit dedicated to enhancing the passenger experience. The honor is in recognition of Mr. Bastian’s […]
APEX HONORS THE 2021 FOUR/FIVE STAR OFFICIAL AIRLINE RATINGS™ RECIPIENTS
The Industry’s First Rating Program Based Solely on Verified & Certified Passenger Feedback (ATLANTA) The Airline Passenger Experience Association (APEX), a global non-profit and one of the world’s largest international airline associations, announced the recipients of the industry’s most anticipated honor: the APEX Official Airline Ratings™. Airlines worldwide were honored today with four-and five-star Official Airline […]
Previous Winners of the Passenger Choice Awards®
2022 Winners2021 Winners2019 Winners2018 Winners2017 Winners2016 Winners 2015 Winners2014 Winners2013 Winners2012 Winners2011 Winners2010 Winners 2023 Global Passenger Choice Awards 2023 Regional Passenger Choice Awards The Regional Passenger Choice Award honors airlines rated best-in-region by their by their passengers for improving the passenger experience as it pertains to Seat Comfort, Cabin Service, Entertainment, Food & Beverage, […]
Awards Collateral
Congratulations on your Honor! Promoting Your Awards is Easy with These Resources Logos Click award to download your appropriate logos. Feel free to share it on your website and on your social channels. Should you share on social, please tag @theAPEXassoc on Twitter, Airline Passenger Experience on LinkedIn, and Airline Passenger Experience Association on Facebook to engage […]
The Entertainment Airlines Should Be Providing During a Pandemic, According to IFE Distributors
The coronavirus pandemic has left theaters vacant, upended film production cycles and led to a surge in at-home entertainment viewership. The type of content being watched has changed, too. Some are turning to wholesome family flicks and reality cooking shows, while others are bingeing escapist psychological thrillers. How should airlines adjust their IFE catalogs in […]
APEX EXPO DRIVES GLOBAL THOUGHT LEADERSHIP FOR END-TO-END AIRLINE PASSENGER EXPERIENCE
APEX EXPO Celebrated 40th Anniversary with Record Number of CEO Keynotes Establishing Industry Priorities for the Decade Ahead (LOS ANGELES) –This week, C-suite executives from Delta Air Lines, Spirit Airlines, Xiamen Airlines, JetBlue, Flybe, LATAM Brasil, Virgin Atlantic, JSX, and Star Alliance headlined APEX EXPO, the most comprehensive and exclusive passenger experience marketplace and thought leadership conference […]
Introducing the Winners of the 2020 APEX/IFSA Awards
Innovations across the airline passenger experience industry were recognized at the first-ever combined awards ceremony celebrating the achievements of both APEX and IFSA members. Over 40 professionals from both associations determined the top three finalists in each category and a separate panel of esteemed media voted on the winners. View photos of the winners on the APEX […]
AIRLINES FROM AROUND THE WORLD GATHER TO RECEIVE FOUR/FIVE STAR OFFICIAL AIRLINE RATINGS™ HONORS
The Industry’s First Rating Program Based Solely on Verified & Certified Passenger Feedback (LOS ANGELES) – Top airlines from around the world gathered in Los Angeles tonight for the announcement of the industry’s most anticipated honor, the Official Airline Ratings™, the first airline rating program based solely on certified passenger feedback. APEX (the Airline Passenger Experience […]
[PHOTOS] Regional Passenger Choice Award Winners for the Middle East Announced at FTE EMEA
During the second and final day of the Future Travel Experience EMEA event at the Istanbul Congress Center (ICC), APEX announced the winners of the 2019 Passenger Choice Awards (PCAs) for the Middle East. Qatar Airways took home four awards and Emirates received two. The APEX Passenger Choice Awards are based on passenger feedback gathered […]