2023 APEX Regional Passenger Choice Award™ Winners Honored in Dublin
Airlines from Africa, Europe, North and South America Were Recognized for Extraordinary Cabin Service, Entertainment, Food & Beverage, Seat Comfort & Wi-Fi DUBLIN, IRELAND (25 May 2023) – The Airline Passenger Experience Association (APEX) honored the 2023 APEX Regional Passenger Choice Award™ winners from Africa, Europe, North America, and South America in Dublin, Ireland on […]
NEARLY 2,000 AIRLINE INDUSTRY INSIDERS ATTEND APEX/IFSA EXPO
EXPO Brings Together the Entire End-to-End Passenger Experience Long Beach, CA. USA – The airline industry once again descended on Long Beach, California for APEX/IFSA EXPO. The highly anticipated event brings the industry’s top airlines, suppliers, caterers, alliances and airports to the most comprehensive show floor. Nearly 2000 attendees, including representatives from more than 50 […]
APEX ANNOUNCES THE TOP AIRLINES IN THE WORLD AS RATED BY THE PASSENGERS
APEX Official Airline Ratings® and Global Passenger Choice Awards ™ The First & Only Airline Honors Based Solely on Verified & Certified Passenger Feedback Long Beach, CA. USA – It was standing room only as the airline industry gathered for the APEX/IFSA Awards Ceremony during APEX/IFSA EXPO for the announcement of the most anticipated airline […]
THE BEST IN AVIATION INNOVATION RECOGNIZED WITH THE 2023 APEX/IFSA AWARDS
Airlines and Supplier Partners Honored by Peers for Implementation of New Programs Long Beach, CA. USA – Members of APEX (the Airline Passenger Experience Association and the IFSA (International Flight Services Association) celebrated their peers by recognizing specific, innovative and new achievements successfully implemented in the past year. APEX/IFSA Award winners in each category are determined by nearly […]
APEX / IFSA Award winners announced

The winners of the APEX / IFSA Awards were unveiled tonight at the Long Beach Convention Center. They were given their accolades at a packed ceremony of aviation insiders who were there to celebrate innovation and airline excellence in person again after the end of the COVID travel shutdowns. At an event that featured guest […]
AIRLINES FROM AROUND THE WORLD LAND IN DUBLIN FOR AN IN-PERSON CEREMONY HONORING THE 2022 APEX REGIONAL PASSENGER CHOICE AWARD® WINNERS
8 June 2022 (DUBLIN) – Airline Passenger Experience Association (APEX) hosted the aviation industry in Dublin, Ireland, this week to celebrate airlines being honored with the 2022 APEX Regional Passenger Choice Awards®. The awards were given out Wednesday 8 June during APEX’s popular Content Market event, which was collocated with the FTE EMEA/Ancillary/World Airport Retailing […]
APEX/IFSA EXPO Reunites the Airline Industry
The Airline Industry Triumphantly Returned for the First Major In-Person Event of the Year! Long Beach, CA. USA (2 December 2021) – This week, APEX/IFSA EXPO brought the airline industry back together for the first time in over a year. The three-day event encompassed more than 1300 attendees,150 exhibitors, and hundreds of airline leaders from […]
Introducing the 2021 APEX/IFSA Awards Winners

The world’s leading airlines and aviation innovations were recognized at an awards ceremony at California’s Long Beach Convention Center, which saw the announcement of the winners of the Official Airline Ratings, Passenger Choice Awards and APEX/IFSA Awards. Recipients of the APEX Health Safety powered by SimpliFlying certification also gathered onstage for a photo opportunity, having […]
The Aviation Industry Celebrates the 2022 APEX/IFSA Award Winners
Airlines and vendor partners recognized by peers for implementation of new and innovative programs Long Beach, CA. USA (1 December 2021) – Airline and vendor members of the Airline Passenger Experience Association (APEX) and the International Flight Services Association (IFSA) honored their peers as they celebrated this year’s newest state-of-the-art programs. The APEX/IFSA Awards Ceremony […]
Delta, Emirates, Eva And Qatar Awarded 2022 Global APEX Passenger Choice Awards®
Long Beach, CA. USA (1 December 2021) – The winners for the 2022 Global APEX Passenger Choice Awards® (PCAs) were announced at the APEX/IFSA Awards Ceremony, during APEX EXPO, the industry’s first major in-person event of the year. The PCAs recognize the top airlines in seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi, […]
Turkish Airlines Chairman of the Board Of Directors and of the Executive Committee İlker Aycı Honored With APEX CEO Lifetime Achievement Award
Long Beach, CA. USA (1 December 2021) Turkish Airlines Chairman of the Board of Directors and of the Executive Committee İlker Aycı was honored by APEX (Airline Passenger Experience Association), with its prestigious APEX CEO Lifetime Achievement Award at APEX EXPO. This is the first time APEX has awarded this achievement to a European aviation […]
Coronavirus News: Regular Updates on COVID-19’s Impact on the Airline Industry

As the circumstances surrounding COVID-19 continuously evolve, APEX will regularly update this page with key resources, as well as relevant news on how the pandemic is impacting the aviation industry. To receive the latest coronavirus updates and other industry news in your inbox, subscribe to the APEX Daily Experience e-newsletter. Useful Sources Travel Advisories: COVID-19 Travel […]
Four Star Alliance Airlines Achieve Diamond Standard in APEX Health Safety Powered by SimpliFlying Audit

Four Star Alliance member airlines have achieved the highest possible level of certification among airlines taking part in the APEX Health Safety powered by SimpliFlying program. The APEX Health Safety powered by SimpliFlying program recognizes an airline’s preparedness to deal with passenger-related health and hygiene challenges presented by COVID-19. Four Star Alliance carriers — Air […]
DELTA AIR LINES CEO, ED BASTIAN AWARDED THE APEX CEO LIFETIME ACHIEVEMENT AWARD
Bastian is the First CEO from a U.S. Airline Presented with the Honor (ATLANTA) – Delta Air Lines Chief Executive Officer Ed Bastian, was recognized with the CEO Lifetime Achievement Award by the Airline Passenger Experience Association (APEX), an international non-profit dedicated to enhancing the passenger experience. The honor is in recognition of Mr. Bastian’s […]
APEX HONORS THE 2021 FOUR/FIVE STAR OFFICIAL AIRLINE RATINGS™ RECIPIENTS
The Industry’s First Rating Program Based Solely on Verified & Certified Passenger Feedback (ATLANTA) The Airline Passenger Experience Association (APEX), a global non-profit and one of the world’s largest international airline associations, announced the recipients of the industry’s most anticipated honor: the APEX Official Airline Ratings™. Airlines worldwide were honored today with four-and five-star Official Airline […]
Previous Winners of the Passenger Choice Awards®
2020 Winners2019 Winners2018 Winners2017 Winners2016 Winners2015 Winners 2014 Winners2013 Winners2012 Winners2011 Winners2010 Winners 2022 Global Passenger Choice Awards Best Seat Comfort: Qatar Airways Best Cabin Service: Eva Air Best Food & Beverage: Qatar Airways Best Entertainment: Emirates Best Wi-Fi: Delta Air Lines 2022 Regional Passenger Choice Awards The Regional Passenger Choice Award honors airlines rated best-in-region by their by their […]
Awards Collateral
Congratulations on your Honor! Promoting Your Awards is Easy with These Resources Logos Click award to download your appropriate logos. Feel free to share it on your website and on your social channels. Should you share on social, please tag @theAPEXassoc on Twitter, Airline Passenger Experience on LinkedIn, and Airline Passenger Experience Association on Facebook to engage […]
The Entertainment Airlines Should Be Providing During a Pandemic, According to IFE Distributors

The coronavirus pandemic has left theaters vacant, upended film production cycles and led to a surge in at-home entertainment viewership. The type of content being watched has changed, too. Some are turning to wholesome family flicks and reality cooking shows, while others are bingeing escapist psychological thrillers. How should airlines adjust their IFE catalogs in […]
APEX EXPO DRIVES GLOBAL THOUGHT LEADERSHIP FOR END-TO-END AIRLINE PASSENGER EXPERIENCE
APEX EXPO Celebrated 40th Anniversary with Record Number of CEO Keynotes Establishing Industry Priorities for the Decade Ahead (LOS ANGELES) –This week, C-suite executives from Delta Air Lines, Spirit Airlines, Xiamen Airlines, JetBlue, Flybe, LATAM Brasil, Virgin Atlantic, JSX, and Star Alliance headlined APEX EXPO, the most comprehensive and exclusive passenger experience marketplace and thought leadership conference […]
Introducing the Winners of the 2020 APEX/IFSA Awards
Innovations across the airline passenger experience industry were recognized at the first-ever combined awards ceremony celebrating the achievements of both APEX and IFSA members. Over 40 professionals from both associations determined the top three finalists in each category and a separate panel of esteemed media voted on the winners. View photos of the winners on the APEX […]
AIRLINES FROM AROUND THE WORLD GATHER TO RECEIVE FOUR/FIVE STAR OFFICIAL AIRLINE RATINGS™ HONORS
The Industry’s First Rating Program Based Solely on Verified & Certified Passenger Feedback (LOS ANGELES) – Top airlines from around the world gathered in Los Angeles tonight for the announcement of the industry’s most anticipated honor, the Official Airline Ratings™, the first airline rating program based solely on certified passenger feedback. APEX (the Airline Passenger Experience […]
[PHOTOS] Regional Passenger Choice Award Winners for the Middle East Announced at FTE EMEA
During the second and final day of the Future Travel Experience EMEA event at the Istanbul Congress Center (ICC), APEX announced the winners of the 2019 Passenger Choice Awards (PCAs) for the Middle East. Qatar Airways took home four awards and Emirates received two. The APEX Passenger Choice Awards are based on passenger feedback gathered […]
[PHOTOS] Regional Passenger Choice Award Winners for South America Announced at APEX TECH
On day one of APEX TECH at the LAX Marriott in Los Angeles, the Airline Passenger Experience Association (APEX) announced the winners of its regional 2019 Passenger Choice Awards (PCAs) for South America. LATAM Airlines took home five awards, Avianca won two awards and GOL won one award. Congratulations to @LATAMAirlines for winning five APEX […]
PREMIER AIRLINE INDUSTRY AWARDS PRESENTED TO EUROPEAN AIRLINES AT APEX MULTIMEDIA MARKET
(DUBLIN) – The best in European airline passenger innovation were recognized at the award ceremony during APEX MultiMedia Market this week in Dublin. Presented by the Airline Passenger Experience Association with more than 200 airline delegates and content vendors in attendance at the event, the coveted Passenger Choice Awards™ honored regional airlines for their achievements in seat […]
Global Eagle Deal will See Passengers Look for Carmen Sandiego In-Flight

Global Eagle and Houghton Mifflin Harcourt unite to make finding video game super-spy Carmen Sandiego a whole lot easier on board. When it comes to iconic Latina antiheroes, it’s practically impossible to top the cool-factor staying power of everyone’s favorite super-spy, Carmen Sandiego. Launched as an educational, geography-themed video game series in 1985, the Where […]
REGIONAL AIRLINES HONORED WITH 2019 APEX PASSENGER CHOICE AWARDS™ IN ASIA AND SOUTH PACIFIC
(SHANGHAI) – The final day of APEX Asia concluded with an award ceremony recognizing Asia and South Pacific airlines for their achievements in excellent passenger experience. The Airline Passenger Experience Association (APEX) the announced the 2019 Passenger Choice Awards™ for Asia and South Pacific in Shanghai. The APEX Passenger Choice Awards are based on passenger feedback gathered […]
Regional Passenger Choice Awards for Asia and South Pacific Announced at APEX Asia

The APEX Regional Passenger Choice Awards (PCAs), presented at Shanghai Marriott Hotel City Centre, wrapped up this week’s APEX Asia event. These awards cover the Asia and South Pacific region, and reflect the opinions of passengers around the world via the Official Airline Ratings (OARs). Four- and five-star winners of the OARs were also acknowledged […]
APEX ASIA HIGHLIGHTS GROWTH WITH EVERY MAJOR AIRLINE WITH DELIVERY OF TWO DAILY AIRCRAFT IN REGION
Annual Event Will Highlight Growth in Asian Airline MarketWhile Exploring Both Challenges and Opportunities (SHANGHAI) – With an average of more than two new commercial aircraft deliveries per day this year in Asia Pacific, the Airline Passenger Experience Association (APEX) will host the region’s top aviation thought leaders at APEX Asia 12-13 March 2019 in Shanghai. Presentation topics […]
Introducing the 2019 APEX Awards Winners

The world’s leading airlines and aviation innovations were recognized at yesterday evening’s APEX Awards ceremony at the Boston Convention and Exhibition Center. Helping to celebrate the winners of the Official Airline Ratings, Passenger Choice Awards, APEX Awards and Heart Awards for the second year in a row was host The Points Guy Brian Kelly. APEX CEO […]
[PHOTOS] Passenger Choice Awards at APEX TECH June 2018

APEX Insight: On June 20, 2018 during the APEX TECH event in Los Angeles, the Airline Passenger Experience Association (APEX) announced the winners of its regional Passenger Choice Awards (PCAs) for North/South America and Europe. The awards recognize airlines for excellence in seat comfort, cabin service, food and beverage, entertainment and Wi-Fi. The regional winners were […]